About SoftStepWear
SoftStepWear is an online shop for comfortable everyday footwear, delivered to customers in the United Kingdom. Our range covers trainers, loafers and flats, boots, sandals and slippers for women and men, chosen for cushioned soles, soft linings and easy-on styles that suit long days, weekend walks and time at home.
What you can expect
- Free delivery on every order, with no minimum spend.
- Orders are processed within 1–3 business days and typically arrive 5–9 business days after dispatch.
- Returns within 30 days of delivery for unused items in their original packaging, once approved by our team. Full conditions are in our Return and Refund Policy.
- Secure checkout with Visa, Mastercard, American Express, Maestro, Apple Pay and Google Pay. See Payment Options.
- Email support at support@softstepwear.com. We reply within 24 business hours.
Finding your size
Sizes are listed in UK sizing on each product page. If you are unsure which size to choose, email us with the product name and we will help before you order.
Who we are
SoftStepWear is a trading name of Fastshopping (sole proprietorship), Chamber of Commerce (KvK) 94701431, Kroonwerk 32, 3862 NB Nijkerk, the Netherlands.
Questions? Our FAQ covers ordering, delivery and returns, or you can reach us through our Contact page.